Real-Time Infrastructure Updates
ASAE is rolling out major infrastructure updates including improvements to our login process, member profiles, ecommerce store, and more. During this time, you may experience issues. We want to be transparent with you as we go through this process and this page will be a running report on updates we are making, as well as helpful information for you to find your way around our new systems.
If you're experiencing difficulties, please see our Help section, below.
October 8, 2025
- Issue 6: Corrected - Member login bug on Association Governance Institute (AGI) has been fixed.
- Issue 6 - Member logins to Association Governance Institute (AGI) may not grant access to all content. Issue under investigation now.
October 6, 2025
- Issue 5 - Bug when importing PDF history. Issue under investigation now.
- Issue 4 - Bug when refreshing donor history data. Issue under investigation now.
- Issue 3 - Ebooks are not enrolling into bookshelf. Issue under investigation now.
- Issue 2: Corrected - We have modified our email configuration to address the issue with delivery to Yahoo email accounts and monitored results. All deliveries are going through as expected.
October 3, 2025
- Issue 2 - Yahoo email accounts are not receiving the verification code after updating their passwords. Consequently, they cannot complete the login process since entering the verification code is required. For help while we work to correct this issue, please contact ASAE Member Services.
- Extended Login Period - You can now stay logged in between browser sessions for 30 days by selecting the "Stay signed in for 30 days" box on the login screen.
October 2, 2025
- Issue 1: Corrected - Logins from www.asaecenter.org are now functional.
October 1, 2025
- Issue 1 - Logins from www.asaecenter.org are experiencing difficulties. During this time, please visit our Member Portal and login directly there instead.
- New Single Sign-On Login System - ASAE's new SSO process is here. Because this is a new system, we need everyone to reset your password. This is a one-time requirement. To begin, simply Login or follow these step-by-step instructions to reset your password.
- New Member Portal - Manage your member profile using our all-new system, including your purchase history, digital downloads, and access to your transcript and CAE credits.
- New eCommerce Store - Find ASAE publications and courses, and register for ASAE events.
Help
Logging In
If you are having trouble logging in, please try this direct login link. Because this is a new system, you will need to reset your password for your first login. You can stay logged in between browser sessions for 30 days by selecting the "Stay signed in for 30 days" box on the login screen.
Note: Due to regulations around donations to ASAE PAC, you will be required to login separately on https://asaepac.asaecenter.org/, and the maximum login session is 7 days.
Accessing Your Member Profile
Use this direct link to access your ASAE member profile. If you are not currently logged in, this link will ask you to first go through the login process.
Give Feedback or Contact Us
Your feedback is important to us. Please let us know about any issues or concerns you have.
If you still have any questions, please contact ASAE Member Services.