Real-Time Infrastructure Updates

ASAE is rolling out major infrastructure updates including improvements to our login process, member profiles, ecommerce store, and more. During this time, you may experience issues, and we want to be transparent with you as we go through this process. This page will be a running report on updates we are making, as well as helpful information for you to find your way around our new systems.

If you're experiencing difficulties, please see our Help section, below.

October 29, 2025

  • Issue 11: Corrected - Microsoft has resolved issues related to our SSO, though you may see some slowness or possible lingering errors when attempting to login to our sites. This should be fully resolved by tomorrow, October 30, 2025.
  • Issue 11 - All SSO logins are currently timing out/erroring. This appears to be a Microsoft system issue which we are monitoring.
  • Issue 9: Corrected - ASAE Academy logins should now be working as expected.
  • Issue 7: Corrected - CAE Portal logins should now be working as expected.

October 21, 2025

  • Issue 10: Corrected - Course registrations are now flowing between our registration system and the ASAE Academy as expected.
  • Issue 8: Corrected - Publication lists on Association Governance Institute (AGI) have been corrected and link to the proper store item.

October 17, 2025

  • Issue 5: Corrected - PDF histories for all accounts have been imported.
  • Issue 9: Progress - A fix has been determined for logins to the ASAE Academy and is in the process of being implemented.

October 16, 2025

  • Issue 10 - We are experiencing an issue with data transfer between our course registration systems and the ASAE Academy, so you may not get confirmation emails for registered courses as expected. If you experience this issue and need confirmation information, please contact the ASAE Academy.
  • Issue 9 - When logging into the ASAE Academy, some people are being redirected back to the login page. If you experience this issue, please contact the Web Team so we can try to identify commonalities and work toward a resolution.

October 15, 2025

  • New Longer Password Limit - In response to member feedback, we have increased the maximum length of passwords to 32 characters.
  • Issue 8 - Publication lists on Association Governance Institute (AGI) are not displaying from the new ecommerce platform.
  • Issue 7 - All users of the CAE Portal have to login each time they visit. We are working to integrate this into our global SSO so that logged in users remain logged in for this platform.

October 14, 2025

  • Issue 5: Progress - Most PDF histories have been imported. We are working to complete this for the remaining accounts affected.
  • Issue 3: Progress - Ebooks are now enrolling into bookshelf as expected. We are working to correct past accounts still experiencing problems.

October 8, 2025

  • Issue 6: Corrected - Member login bug on Association Governance Institute (AGI) has been fixed.
  • Issue 6 - Member logins to Association Governance Institute (AGI) may not grant access to all content. Issue under investigation now.

October 6, 2025

  • Issue 5 - Bug when importing PDF history. Issue under investigation now.
  • Issue 4 - Bug when refreshing donor history data. Issue under investigation now.
  • Issue 3 - Ebooks are not enrolling into bookshelf. Issue under investigation now.
  • Issue 2: Corrected - We have modified our email configuration to address the issue with delivery to Yahoo email accounts and monitored results. All deliveries are going through as expected.

October 3, 2025

  • Issue 2 - Yahoo email accounts are not receiving the verification code after updating their passwords. Consequently, they cannot complete the login process since entering the verification code is required. For help while we work to correct this issue, please contact ASAE Member Services.
  • Extended Login Period - You can now stay logged in between browser sessions for 30 days by selecting the "Stay signed in for 30 days" box on the login screen.

October 2, 2025

October 1, 2025

 

Help

Logging In

If you are having trouble logging in, please try this direct login link. Because this is a new system, you will need to reset your password for your first login. You can stay logged in between browser sessions for 30 days by selecting the "Stay signed in for 30 days" box on the login screen.

Note: Due to regulations around donations to ASAE PAC, you will be required to login separately on https://asaepac.asaecenter.org/, and the maximum login session is 7 days.

Accessing Your Member Profile

Use this direct link to access your ASAE member profile. If you are not currently logged in, this link will ask you to first go through the login process.

Give Feedback or Contact Us

Your feedback is important to us. Please let us know about any issues or concerns you have.

If you still have any questions, please contact ASAE Member Services.