For Tough Board Decisions, Qualming Counters Fears with Facts

For Tough Board Decisions, Qualming Counters Fears with Facts

chess board March 13, 2017 By: Mark T. Engle, FASAE, CAE

Board members often feel the strain of justifying a consequential decision to each other, to past leaders, and to members. A technique called qualming can help put your board at ease so they can make the best decisions.

Good decision making is essential to associations, but not every board member has experience or training in this crucial ability. Consequential decisions—the type we know boards should focus on—have high stakes or visibility that may paralyze board members who fear the consequences if they fail to make the best choice. ...