What's New in the Business of Certification?

What's New in the Business of Certification July 13, 2015 By: Karen Plaus, CAE, Denise Roosendaal, CAE, and Maggie Collins

Data from a recent survey of certification organizations shows they're finding increased efficiency with various staff sizes, and their primary source of revenue is new-certification fees. Learn more of what the study says about the state of today's certification business.

What are the business metrics for running a certification organization? In 2014, the Institute for Credentialing Excellence (ICE) Research and Development Committee launched a survey to collect data on important business metrics of 349 certification organizations. ...