Take Big Steps to Create Big Change

By: Lou DiGioia, CAE

Sometimes, change management demands a grand gesture. Here's how one organization got buy-in from its vast volunteer network by building an entire convention around fostering change.

As anyone who has tried to manage change in an organization knows, the process is more art than science. If you look for guidance, you can find theoretical change models, but there's no exact formula with precise instructions that will fit every situation and every type of change. ...