Trends in Volunteer Engagement - Executive Management Dialogue

Trends in Volunteer Engagement - Executive Management Dialogue

Event Information


Jul 29, 2021 - Jul 29, 2021


12:00 PM - 1:00 PM



United States

CAE Credits:


Member Price:


NonMember Price:



The strategic engagement of volunteer resources is critical to organizational success. Even before the pandemic, trends in volunteerism were shifting. Now, more than ever, organizations are exploring new and different ways to engage volunteers provide establish mutually beneficial outcomes.

Micro-volunteering, virtual volunteering and volunteers as community advocates are adding to, and in some cases, replacing, traditional committee roles and long-term commitments.

Associations are also examining the lack of diversity within their volunteer structures and the possible barriers to entry that may exist. It is no longer acceptable to ignore the fact that equity in volunteer engagement is critical, and that volunteers should reflect the diverse communities they serve.

Join this Executive Management dialogue to hear insights rethinking models of volunteerism and the trends towards maximizing engagement of this important strategic resource.

After you register, you will receive an email confirmation. A subsequent email will contain instructions on how to login to the webcast, which will take place from 12:00–1:00 p.m. ET.

Registration for this event will close July 26, 2021 at 12:00 p.m. ET.

Questions for the panel may be submitted in advance to [email protected].

Accessibility Features:

This program will be hosted via Zoom and will have captioning provided by

  • Speakers

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      Megan Kuhman, CAE

      In my career, first in museum education and now in association management, I have thrived in a community of volunteers and those passionate about the organization I work for. I enjoy working with volunteers, expanding my professional development, and meeting with members. In my role as senior manager of online communities as ASAE I have the wonderful job of being the steward of Collaborate. Everyday I get to learn from and encourage conversation among our members throughout the country.

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      Kristine Metter, CAE

      Kristine Metter, MS, CAE, has worked in the nonprofit and association industry for 30 years, primarily in the health care arena. She is currently president of Crystal Lake Partners, LLC, a consulting firm supporting associations and community-based nonprofits. Ms. Metter's experience spans the breadth of professional association practice with deep knowledge in membership recruitment and engagement, meetings and events, governance and volunteer management, and non-dues revenue. She has served as a member of the senior management team for several professional societies and trade associations, providing both strategic and operational leadership. Prior to founding Crystal Lake Partners, Ms. Metter held senior management positions with America's Essential Hospitals, the Visiting Nurse Associations of America (VNAA), AcademyHealth, and the National Association of Student Personnel Administrators (NASPA). She has also worked in the health services field with organizations such as the American Red Cross, the National Institutes of Health, and the National Marrow Donor Program. Ms. Metter has volunteered on a variety of ASAE councils, sections, and ad-hoc activities, including the ForesightWorks Advisory Group, Research Committee, Health Care Committee, Membership Council, the Greater Washington Network, the Associations Now writer’s pool, and the CAE Immersion Course. She earned her CAE in 2005 and has a BSBA in Marketing from the University of Missouri and an MS in Nonprofit Management from the University of Maryland Global Campus.

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      Artesha C. Moore, CAE

      Artesha Moore is the Vice President of Affiliation, Engagement, and Membership at AGU—American Geophysical Union located in Washington, DC. AGU is the largest global society of Earth and space scientist with more than 60,000 members. Artesha’s primary responsibility for developing strategies to broaden and deepen engagement with scientists through their career span from K-12 to retirement. Throughout her career, she has guided the integration of million dollar online educational systems and other web technologies while significantly increasing membership for various professional societies and associations. She believes in using data and technology to break down organizational silos and motivate her colleagues to exceed organizational goals. In Artesha’s 20 years of experience in association management, she has helped associations set and exceed aggressive membership and volunteer engagement goals. Using a hands-on approach, she aligns people and technology in innovative strategies and industry best practices to bring about positive change within the association and the community. She has a knack fixing uncommon problems by working from the inside of the problem out. More importantly, she spends time mentoring the next generation of leaders by pushing them to find their own solutions to common and un-common problems.

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      DJ Johnson, IOM, CAE

      Known as “DJ” to friends and colleagues, David “DJ” Johnson has helped advance the missions of nonprofit associations supporting healthcare, interior design, journalism, and nonprofit management. For the last seventeen years, DJ has served as a chief strategist and innovator in the areas of membership, volunteer development and stakeholder engagement. DJ is the Vice President of Membership and Volunteer Engagement for the Association of Women’s Health, Obstetric and Neonatal Nurses (AWHONN) a professional society focused on promoting the health of women and newborns. As a member of the AWHONN executive team, DJ develops and leads the organization’s membership and volunteer development efforts. He joined AWOHONN in early 2019. He earned the Certified Association Executive (CAE) credential in 2008. The CAE is the highest professional credential in the association industry. Less than five percent of all association professionals have achieved this mark of excellence. He also holds the Institute for Organization Management (IOM) recognition from the US Chamber of Commerce. A graduate of Indiana University – Bloomington with a BA in Journalism, DJ worked as a magazine writer in Chicago before transitioning to association management. DJ’s first nonprofit position was with the American Association of Diabetes Educators in Chicago. He has also served as the head of membership and chapters/components at the American Society of Interior Designers, the Drug Information Association and the National Lesbian & Gay Journalist Association. He was instrumental in realigning the component strategic planning process while working at ASAE: The Center for Association Leadership, an organization focused on helping associations transform society through the power of collaboration. A lifelong volunteer, DJ currently volunteers on the CAE Commission, the certifying agency responsible for setting policy and standards related to the Certified Association Executive (CAE) program. He also serves on the National Board of Trustees of the Institute for Organization Management. In 2016, DJ was selected to be a member of the 2016-2018 class of the ASAE Diversity Executive Leadership Program scholars, a program intended to help association executives that are underrepresented in the C-suite reach the senior staff or CEO level. In 2013 he gained the dual honors of being named one of Association Forum's "40 Under Forty" exemplary association executives and one of Association Trends Magazine Young & Aspiring Association Professionals. A resident of Washington, D.C., DJ is a sought-after presenter and facilitator. He is always interested in hearing about the successes and obstacles organizations face in creating strong membership and volunteer communities. A comic book sci-fi and cosplay aficionado, DJ takes pride that his four-year-old son has been able to name most major superheroes from the age of two.

  • Sponsors & Partners

    • Thank you to our Strategic Partner, Destination Canada Business Events, for their support of this program.

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