Managing Staff Onboarding During a Pandemic - A CEO Dialogue

Managing Staff Onboarding During a Pandemic - A CEO Dialogue

Event Information


Oct 22, 2020 - Oct 22, 2020


12:00 PM - 1:00 PM



United States

CAE Credits:




Event Status
Sold Out


Successful staff onboarding is an art, even in the best of times. Doing so in a completely virtual environment such as the one we have been in the past six months, is even more complex.

The onboarding process involves educating new hires to their job tasks, the people they work with (both internally and externally) and the unique organizational culture for starters. In a traditional office setting, this might involve an office tour, orientation meetings, informal gatherings, and many “organic” opportunities to transmit knowledge and answer questions. In a completely virtual environment, these rituals will take more time, if they even ever occur. New employees may also be entering the organization during a time of instability, or reactivity, further complicating their transition to their new position. Navigating this new reality, and doing it well, is an evolving and essential skill for CEOs to master as they manage virtual teams.

Join this CEO dialogue to hear from colleagues the onboarding processes that they have adapted to meet the current work environment.

After you register, you will receive an email confirmation. A subsequent email will contain instructions on how to login to the webcast, which will take place from 12:00–1:00 p.m. ET.

Registration for this event will close October 20, 2020 at 12:00 p.m. ET.

Questions for the panel may be submitted in advance to [email protected].


Dany Bourjolly Smith, SHRM-SCP, lead consultant, Association CareerHQ Recruitment Concierge Team


Cameron Curtis, CMM, CAE, president & CEO, Association of Air Medical Services & Medevac Foundation International

Jay Karen, CAE, chief executive officer, National Golf Course Owners Association (NGCOA) /p>

Lane Velayo, CAE, chief executive officer/owner, Synergos

  • Speakers

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      Dany Bourjolly Smith, SHRM-SCP

      Dany Bourjolly Smith has 20+ years of experience in full lifecycle recruiting for a range of industries with a specialization in executive recruitment, sourcing, and process innovation. In addition to being an HR leader for the state of Delaware, Dany leads Association CareerHQ’s recruitment concierge team which provides support to association and nonprofit clients throughout the entire process of sourcing, screening and selecting of leadership talent.

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      Cameron U. Curtis, CMM, CAE

      Cameron Curtis, CMM, CAE, is the President & CEO of the Association of Air Medical Services and the MedEvac Foundation International and has more than 19 years of association management experience. Prior to joining AAMS, she worked for SmithBucklin where she most recently served as the executive director for the Society of Interventional Oncology (SIO) and Association for Clinical and Translational Science (ACTS). In addition, Cameron has worked with a variety of organizations, including serving as the executive director for the Texas Speech-Language-Hearing Association and Association of Meeting Professionals, and providing oversight for meetings and events, domestically and internationally. She worked with the U.S. Department of Defense and U.S. State Department on several international meetings, including the International Military HIV/AIDS Conference in Maputo, Mozambique, and the International Conference on AIDS & STIs in Africa in Addis Ababa, Ethiopia. She also served as the director of meetings for the Regional Airline Association (RAA) and Alliance for Continuing Education in the Health Professions (ACEhp). Prior to joining SmithBucklin, Cameron served as manager of meetings of the Association of American Medical Colleges and director of society affairs of the Phi Beta Kappa Society. Cameron holds a bachelor’s degree in Music Theater from the Christopher Newport University in Newport News, Va. She is a member of the American Society of Association Executives and is a current member of the CAE Commission, serves ex-officio on the ASAE Industry Partner Alliance, past-chair of the ASAE Meetings & Exposition Professionals Council and past member of the ASAE Foundation Development Committee. She is also a Certified Association Executive (CAE) and has a Certification in Meeting Management from Meeting Professionals International.

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      Jay L. Karen, CAE

      Jay Karen has been the CEO of National Golf Course Owners Association since 2015, where he leads the golf industry’s trade association and initiatives to support the success of the golf course business, the largest segment of an $84B industry in the United States. Prior to his appointment at NGCOA, Jay was CEO of Select Registry, a portfolio of over 300 premier boutique hotels, inns and B&Bs. For seven years before that, Jay was President and CEO of the trade association representing owners of small, independent lodging businesses. Jay was also with the NGCOA for ten years early in his career, having served the association in several roles. Jay holds a Bachelor of Arts degree from Winthrop University, a Master of Arts degree in American History from the College of Charleston and is a Certified Association Executive (CAE) by the American Society of Association Executives. Jay has served as Chairman of the industry-wide advocacy coalition, We Are Golf, and as a member of the World Golf Hall of Fame advisory board. He has also served on the boards of the Golf USA Tee Time Coalition (a joint initiative with the PGA of America), the United States Travel Association and the College of Charleston’s Hospitality and Tourism Management degree program. The Wall Street Journal, Bloomberg, CBS Radio, New York Times, Washington Post, NBC News, NPR, the Golf Channel, Golf Digest and many others call upon Jay for his insights on the golf industry. He speaks on industry issues throughout the United States and across the globe. Within the association community, Jay has become well known as a thought leader and progressive practitioner. He has been asked by ASAE to author articles and make presentations on effective leadership and membership growth at many ASAE Annual Meetings. Recently, he contributed to the books Membership Essentials and the ASAE Handbook of Professional Practices in Association Management. Jay currently sits on the ASAE and ASAE Foundation boards of directors, and has served on ASAE’s Executive Management section council, Public Policy Committee and board of directors for ASAE Business Solutions Inc (for-profit subsidiary of ASAE). In addition, Jay has been an advisor to the board of the Charleston Wine + Food Festival and McKinley Advisors, one of the association industry’s top consulting firms. Jay was recently appointed as an Honorary Commander at the Joint Military Base in Charleston and is a mentor in the College of Charleston’s MBA program. On a personal note, Jay has been married for 20 years to an amazing woman, who is an independent college counselor, and they have two children. His primary interests include spending as much time with his family as possible, playing golf and tennis, amateur photography, social media, contemplating the meaning of life, swinging a kettlebell or running trails on Daniel Island as often as he can, and eating foods that are really bad for him.

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      Lane Velayo, CAE

      Lane Velayo, CAE is CEO and Owner of Synergos Association Management Company. In his role, Lane oversees the overall trajectory of the company and provides strategic management of the association clients Synergos works with. Lane has been a Certified Association Executive (CAE) since 2008. He has been recognized by the Indiana Society of Association Executives (ISAE) as Association Executive of the Year and served as President of ISAE's Board of Directors. Lane has been recognized by the American Society of Association Executives through admittance in the Diversity Executive Leadership Program and the Association Forum as a 'Top 40 under 40' Association Professional. Lane currently serves on the AMC Section Council for ASAE and has previously volunteered in other capacities. Synergos Association Management Company is a full-service association management company accredited by AMC Institute. Synergos AMC has offices in Indianapolis, IN and Saint Paul, MN.

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