Kevin Helm, CAE
Kevin Helm, MBA, CAE, is cofounder of the Virtual Association Network and associate executive director at the Society for Simulation in Healthcare in Washington, DC.
A survey of 156 association executives shows what changes when distributed teams become the norm, from pay structures to team meetings to home-office budgets.
For years, remote work was treated as a workaround — a policy exception layered onto an office-first organization. New benchmark data from the Virtual Association Network (VAN) “2026 Report of Survey Research Insights” suggest that era is over. Remote and hybrid work has become an operating model in its own right, and the associations getting the most out of it aren't just allowing remote work. They're rebuilding around it.
The findings, drawn from 156 association executives surveyed by VAN in partnership with Association Laboratory, point to a field that has moved well past experimentation and into architecture.
The data make clear this isn't a temporary accommodation. Eighty-five percent of associations report that at least a quarter of their staff work remotely three or more days a week, and for nearly three-quarters of organizations, that arrangement has been in place for five to nine years. Remote staffing levels have grown by at least 50 percent since before the pandemic at an overwhelming majority of associations.
That kind of longevity changes the calculus. A policy adopted six years ago isn't an exception anymore—it's infrastructure, and it needs to be managed like infrastructure.
The clearest signal in the data is that the most fully remote associations didn't simply permit remote work. They rebuilt their systems around it.
Segmenting by organizational size sharpens the picture. Smaller associations run the most remote-first model, averaging roughly three-quarters of staff fully remote, compared with about half at organizations above $10 million in revenue. Larger organizations maintain broader in-person infrastructure, more formal leadership coordination, and a strong preference for bringing administrative functions in-house rather than outsourcing—a reversal of the pattern seen among smaller, leaner associations.
Across every segment—regardless of size, budget, or how remote the workforce is—one challenge shows up consistently: building and sustaining culture. It's the top-cited struggle among fully remote and hybrid associations alike, suggesting it isn't a symptom of remote work done poorly, but a structural feature of distributed work itself—one that requires deliberate design rather than hope.
Remote work has moved from something associations tolerate to something they build. The organizations further along that path aren't waiting for headquarters to define how work happens. They're redesigning from the ground up.