One Title, Many Jobs: The Changing Role of the Association CEO

Set of hand drawn business hands holding office tools, smartphone, and charts August 7, 2026 By: Tommy Goodwin, CAE and Jennifer Lewi, CAE

Current association leaders reflect on how the role is evolving and the judgment, adaptability, and perspective needed to succeed.

This article is the third in a three-part series on what effective association leadership requires today—and how leadership is evolving for the future. Read part one and part two.

“I thought I was getting one job, but I wound up with another.”

That may be the simplest way to describe the association CEO role. The title has not changed, but the job has.

Technology, political volatility, governance challenges, workforce shifts, and changing member needs are all influencing what it means to lead an association.

ASAE’s ForesightWorks continues to identify emerging trends reshaping associations. As organizations respond to those shifts, the CEO role continues to evolve.

The Job Keeps Getting Bigger

Association CEOs have always led through change. But as workforce shifts, technological advances, and external pressures create new demands for associations, leaders are finding that the role itself continues to change as well.

“My original role evolved into several different jobs over a 15-year period,” shares Thomas Reiser, partner at GainingEdge and former executive director of the International Society on Thrombosis and Haemostasis (ISTH). “As ISTH expanded its global reach and membership, it felt like I was taking on a new CEO position every few years in response and alignment with the changing needs of the organization and field.”

The scope of the role continues to expand. Today's association CEO often serves as a chief advocate for the profession, a catalyst for innovation, and a visible voice on issues affecting the field. Yet as responsibilities continue to grow, few expectations disappear.

“As servant leaders, association CEOs often find it difficult to say no to new opportunities,” notes Trevor Mitchell, CEO of the International Association of Venue Managers. “That’s why it is critical to strategically focus on what creates the greatest impact for those you serve, not just adding additional projects.”

One of the biggest challenges for association CEOs is recognizing that leadership is not about taking on more. It is about deciding what the association has the capacity, credibility, and mandate to do well, that will also have the greatest impact.

What CEOs Need Now

Magdalena Nowicka Mook, CEO of the International Coaching Federation, observes: “Today’s association CEO needs association management expertise, a deep understanding of the industry or profession that they represent, and a mindset that allows them to read and respond to market signals.”

They must also lead teams whose expectations have changed while addressing talent shortages, burnout, hybrid work, and determining where artificial intelligence belongs in their organizations. That requires more than subject-matter expertise. It requires judgment, trust, and the ability to keep people moving and aligned when the answers are not yet clear.

“Association leaders need to embrace collaborative problem solving among all stakeholders,” adds Reiser. “The boss-who-knows-everything model does not work anymore. By creating an organizational culture that embraces uncertainty, you must approach today’s challenges with your team from a curiosity and ‘what can we learn here?’ mindset.”

Comfort with speed and ambiguity plays a role here, as well. Today’s leaders need to learn, adapt, and move forward without having all the answers in a way that brings their teams and volunteer leaders on the journey with them.

“Being a CEO today means making consequential decisions with imperfect information, in real time, and with full accountability,” says Josh McFall, CEO of Minnesota Realtors®. “The role now demands constant judgment—balancing governance and management, speed and diligence, people, and performance—to drive outcomes while maintaining trust under pressure.”

How Future CEOs Can Prepare

How can associations prepare future CEOs for a job that will likely change several times over the course of a leader’s tenure?

“Board exposure is critical for aspiring CEOs,” notes Meredith Ellison, executive director of the Association for the Advancement of Artificial Intelligence. “Watching your current CEO work the room is invaluable to understanding board member dynamics, adaptability, and political acumen that today’s CEO role requires.”

Current CEOs also emphasize understanding volunteer leadership dynamics, managing people issues, innovating with limited resources, and seeking honest feedback. Those skills matter before someone becomes a CEO. They matter throughout a CEO’s tenure, too.

“If you are still climbing in your career, whether you are a CEO yet or not, you must know who you are as a leader … and who you want to become,” says Oyango Snell, president and CEO of the Corporate Legal Operations Consortium. “This can help identify where you can show people that you have the ability to grow and step into bigger roles going forward.”

This is also central to demonstrating your leadership authenticity to your team, board, volunteers, members, and other key stakeholders.

The Work Ahead

There is no longer a fixed version of the association CEO job. The role evolves as the organization grows, as members’ needs shift, and as outside pressures reach deeper into association work.

That means future CEOs need experiences that build board savvy, business judgment, political acumen, comfort with ambiguity, and the ability to make difficult decisions about priorities, resources, and what their organizations will stop doing.

Related Resource: Members of ASAE's Executive Management Advisory Council developed a set of self-reflection questions to help association CEOs and chief staff officers reflect on how their leadership is evolving and where continued growth may be needed.

Tommy Goodwin, CAE

Tommy Goodwin, MBA, PMP, CMP, FASAE, CAE, is president and chief executive officer of the Exhibitions & Conferences Alliance and a member of ASAE’s Executive Management Professionals Advisory Council.

Jennifer Lewi, CAE

Jen Lewi, MBA, ACC, CAE, is a leadership coach and speaker. She is the founder of Design Your Next Step, a boutique executive coaching and career strategy firm.