Tim Spell
Tim Spell is VP of Strategic Sales at Advanced Solutions International (ASI). He co-founded OpenWater with the goal of helping organizations tackle and better manage the often-overlooked awards industry.
From application to recognition, every stage of your awards program is an opportunity to reinforce your association's brand.
As your association’s next award ceremony draws near, the anticipation building among your community is palpable. Members look forward to discovering peers’ advancements in their industry and perhaps even being recognized themselves.
From an organizational strategy perspective, formal recognition boosts engagement by providing a positive touchstone that builds affinity among members and strengthens community bonds. An awards program elevates the accomplishments of your talented members and, with thoughtful design, can build your association’s credibility as well.
This article explores why maintaining a cohesive brand throughout your recognition program is important and provides tips to take forward.
Your marketing team has likely invested a great deal of time and resources in honing the way your association is presented across digital platforms and in physical spaces. According to Clowder, branding marries visual (e.g., logos, fonts, and colors) and message-based (e.g., your mission or writing style) elements, and all of these factors form people’s perception of your organization.
Establishing a strong brand attracts new members who align with your mission and increases awareness of your association. Awards are another building block in this strategy.
Here are a few specific ways that awards programs and branding interact:
An awards program might open up new avenues for your association to attract members, so make sure it invites newcomers to explore your overall association further.
Aligning award program design with your association’s overall brand takes an intentional, proactive strategy to recognize and course correct for issues that can come up along the way.
The chart below highlights a few common points of friction in award branding and ways to mitigate them.
| Friction Point | Possible Solution |
|---|---|
| Due to the sheer volume of applicants, your team falls behind in sending timely updates and communication feels disjointed. | Map out a communication plan to help you send consistent updates and reminders. Automate these messages in your awards management platform workflow and save templates for future use. |
| Other stakeholders (e.g., sponsors, partner organizations) may share your call for award submissions or publicize your awards, and your association doesn’t control how they present the award to their audiences. | Increase the likelihood of brand alignment by creating a style guide or even designing visual assets and drafting copy for partner organizations to share. |
| The digital experience of your submission portal feels fragmented from the rest of your online presence. | Choose awards management software that lets you customize your submission portal with your logo, brand fonts, and color scheme. |
Not only does smoothing out these issues deepen brand affinity, but it eases security concerns. Particularly online, if users land on a page that feels disjointed from what they’ve come to expect from your brand, it can suggest that your form isn’t legitimate and cause them to abandon the submission process.
To sustainably bridge your association and award brands, it’s best to take a systematic approach, prioritizing branding throughout your entire management process.
Within every phase of awards management, there is an opportunity to lean into branding.
Objectives and logistics.
At the beginning of every awards cycle, evaluate your awards’ alignment not only with your organization’s brand, but also with your membership base. Consider these questions:
Particularly for the last question, the impact of your program can be broadened by creating new awards or adjusting categories specifically for newer members or early-career professionals, so you capture individuals at every phase of the member lifecycle. This widens your award audience, expanding the branding power of your recognition program.
Promotion.
Marketing your awards is arguably the clearest opportunity for branding alignment. Across the newsletter blurbs, email blasts, social media posts, and other assets you create, link the award to your association with visual cues like color palette, fonts, and illustration styles.
Applications and nomination forms.
The candidate experience within your award program is an opportunity for you to deepen members’ engagement with your organization. Submission forms are among the highest-touch moments in that experience — and a chance to make a great impression. Pay attention to these factors in particular:
No matter what the end result of the award is, you want candidates to come away from the application process confident that they put their best foot forward and that their submission was valued. By taking these steps to create a smooth application experience, you’re sowing the seeds for candidates and members to champion your organization, which is the most powerful branding tool available.
Review.
Maintain the integrity of your award program by being especially intentional with the review process. For example, you should make sure to:
While judges' deliberations will likely be private, transparency into the review process (how many stages, the judging criteria, and so forth) is crucial to protect your program’s brand.
Recognition.
Getting to acknowledge award winners and their hard work is the culmination of your program. You might host a dedicated event or ceremony, or present awards during the closing session of your conference to end on a high note.
But the recognition doesn’t end there. If you take photos during the presentation, you can post them in a gallery on your website or on social media, and syndicate content about the winners across your blog, profiles, and newsletters (with their consent, of course). You can also bestow a digital badge upon winners to feature on their LinkedIn profiles, which shares your brand with their networks.
Reporting and analysis.
Qualitative and quantitative feedback will tell your organization a lot about whether you’ve successfully branded your award program.
Using your award management platform’s analytics dashboard, you can track metrics that measure applicant eligibility and how many new users landed on your program website. Getting feedback from your members and industry stakeholders on various aspects of your awards program will also help you understand whether the right message is coming across.
Branding ensures that current and prospective members see your awards clearly linked with your association’s mission. This way, not only do you get to showcase your incredible members, but you also elevate your association’s reputation as a prestigious and personal organization.