Erin M. Fuller, FASAE, CAE
Erin Fuller, FASAE, CAE, is chief strategy officer at MCI USA and global head of Association Solutions at MCI.
There is no right template for taking an association worldwide. Knowing that is the first step toward building something that works.
When association leaders begin planning for global expansion, one of the most common first questions is some version of “What’s the right model?” The instinct behind that question is understandable. Globalization is complex, and most boards want the reassurance of a structure benchmarked against peers, so they look for a template to borrow or adapt.
The strongest global associations resist that instinct. They build governance models that fit their mission and members, and the way growth is happening in their category. These structures can vary widely, yet the principle behind them is consistent: Form follows function.
The structure of an association’s global governance should be determined by what that governance needs to do, not by what peer associations have built or what looks impressive on an org chart. The answer is to sit with the strategic questions long enough to design something that fits.
Consider two organizations with durable global operations: the Council for Advancement and Support of Education (CASE) and the Society of Critical Care Medicine (SCCM). Both serve global member bases and have built effective international structures, yet the governance models they have arrived at look almost nothing alike because the work each association needs its governance to do is different.
CASE’s expansion began with practitioners, not strategy. Volunteers in the U.K. came together around a conference in the early 1990s and asked CASE to establish a presence. A similar pattern played out in Asia Pacific in 2007 and Latin America in 2011. Each region originally had its own fiduciary body — a trust in the U.K., a board in Asia Pacific, an advisory group in Latin America. That structure suited the organic, region-by-region way CASE had grown. By 2018, the model had become cumbersome. CASE had 11 fiduciary bodies across regions and districts, each with independent finances and operations. After a two-year governance review, the association consolidated into what it calls “One CASE,” a single global board of trustees as the fiduciary body, with regional councils and district cabinets serving as advisory groups focused on strategy and member service. The shift required real work, but the new structure reflects a more cohesive global organization with deep regional representation.
For SCCM, its international footprint grew primarily through licensed training programs sold to hospitals, institutions, and partners around the world. The first pillars of its international operations were global sales territories, tiered pricing by country, and the operational infrastructure to deliver training at scale.
About a decade ago, SCCM established a regional office in China led by a staff director, with no separate board or advisory body. More recently, the association opened an office in Dubai serving India, the Middle East and Africa, and stood up a regional advisory group for EMEA. The governance is purpose-built to support the work: licensed course expansion, partner support, and tiered access to membership and products.
For association leaders weighing global expansion, “form follows function” is more than a figure of speech. The structure of an association’s global governance should be a direct consequence of the answers to a set of questions that come before the structural conversation:
When these questions get answered first, the structure that emerges fits. When the structure comes first and the questions get answered later, the structure usually has to be rebuilt.
There is something genuinely good about giving up the search for the right template. It frees association leaders to design something that truly fits and to keep redesigning it as the organization matures.
The CASE model that worked until its 2020 revamp was not wrong. It was right for that period. The structure that replaced it is not permanent either; CASE will keep evolving as its regions and members evolve. SCCM’s governance will continue to develop as new markets, partners, and product categories enter the picture. That is the optimistic case for global governance: a strategic capability that develops alongside the association as it grows.
For associations weighing global expansion, define what global governance needs to enable. Treat the structural questions as strategic ones. Be willing to revisit them as the organization grows. There is no one model, and the associations doing this best are not looking for one. They are designing the model that fits the work in front of them.