Data: Engagement Plans Pay Off

Planning Associations Now March/April 2016 Issue

Associations with formal member-engagement plans say they improve performance in a variety of association metrics.

Less than one-in-three associations worldwide (31 percent) has a formal plan for measuring member engagement, according to a new benchmarking study from Advanced Solutions International, provider of the iMIS association management software platform. Those that do have such a plan say it has helped to increase a variety of performance metrics, from event attendance to renewals.

Has your engagement plan led to improvements in these areas?

Membership renewals:

66%

Website traffic:

51%

Attendance at events/webinars other than annual:

51%

Participation in social media:

45%

Annual meeting attendance:

44%

Volunteerism with your organization:

26%

Nondues or nonmembership fees revenue :

23%

Membership upgrades:

22%

Participation in your private online community:

18%

Number of members who acquire or maintain a certification:

17%

Donations to your association:

11%

Source: "2016 Global Benchmark Report on Membership Performance," Advanced Solutions International