Measuring Performance: Purpose, Process, and Practice

Measuring Performance: Purpose, Process, and Practice

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Colette Stanzler, Kalila Jackson-Spieker


PDF/Electronic Distribution

  • Benchmarking
  • Foundational
  • Applied
  • Strategic
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The ASAE Foundation’s Metrics for Success study looked at the structures associations use to define success, mark progress, and ultimately achieve their desired outcomes. This resulting report analyzes the survey data and interview responses from association leaders. Measuring Performance provides an in-depth look at the components of performance management systems in associations, including

  • tools and processes
  • frameworks and metrics selection
  • data-based decision making
  • enterprise-wide engagement

By learning how other associations apply data-driven decision making to achieve their mission, you can identify opportunities to incorporate effective performance measurement practices into your organization’s strategic planning and operational activities.

(2017, 33 pages, PDF)