Our Guarantee

Our goal is to provide truly exceptional offerings and service, and we won't be happy until you are. If any programs, products or services of ASAE do not fulfill our promise, we will make the situation right.

Event Cancellation or Postponement

ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergency, inclement weather or other 'acts of God'. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.

Disclaimer

Registration and attendance at, or participation in, ASAE meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in recordings (both live and on-demand), photographs, videotapes, electronic reproductions and audiotapes of such events and activities by ASAE and other third parties, including but not limited to the vendors, the host city, and the host CVB. Your registration may include technology that monitors your activities throughout the meeting, such as session attendance and kiosk visited.

Cancellation, Refund & Substitution Policies

ASAE 2026 Annual Meeting

All registration cancellations and refund requests must be made in writing by July 26, 2026. A refund of the full conference fee, minus a $75 administrative fee, will be given for cancellations received by that date. No refunds will be granted for requests submitted after July 26, 2026. Submit all requests to ASAE Registration via email at registration@asaecenter.org. ASAE regrets that refunds will not be given for no-shows. All requests for exceptions to the cancellation/refund policy must be submitted in writing by the registrant with appropriate documentation no later than July 26, 2026. After that time, no refund considerations will be made. If you have questions, please contact ASAE Registration via email at registration@asaecenter.org.

ASAE In Person Programs

This cancellation policy applies to ASAE in person events and programs taking place after September 1, 2026.

Registrants who submit a written cancellation to registration@asaecenter.org at least 30 days before the event begins, will receive a refund minus a cancellation fee that equals 25% of the registration fee. If a request is received within 30 days of the program, no refunds will be issued.

We cannot transfer cancelled registration to future programs. We do not provide transfers, refunds, or substitutions for no-shows.

Summit Awards Dinner

The Power of Associations - Summit Awards Dinner is a fundraising event, therefore we are unable to refund tickets purchased, however, tickets are fully transferable. Contributions to the Power of Associations Fund (via the Summit Awards Dinner) are not deductible as a charitable contribution for federal income tax purposes but may be partially deductible as a business expense.

Virtual Programs

This cancellation policy effective as of October 15, 2024. You can receive a full refund for virtual event registration fees by notifying ASAE Academy via e-mail up to 14 business days before the program's start date. If you request a refund after 14 business days before the program, you will receive a 50% reduction on the original price. We do not approve refunds, transfers, or substitutions for no-shows.

On Demand Digital Programs - Asynchronous

This cancellation policy effective as of October 15, 2024. You can receive a full refund for digital learning track purchases by notifying ASAE Academy via e-mail within 1 month of purchasing. Ensure the course was purchased within a month of the refund request and that the course(s) have not been started. If you request a refund after the first month of purchase, you will receive a 50% reduction on the original price. We do not offer or accept transfers or substitutions.