Cover Story:What Four Leaders Learned from Athletic Competition By:Allison Torres Burtka
As the world turns its attention to the Summer Olympics, four athlete-executives—two of them former Olympians—tell how pursuing excellence in sports made them better leaders.
Member Retention: Hard Work, but Somebody's Gotta Do It By:Joe Rominiecki
Here's a little secret from membership-savvy associations: While new-member acquisition offers the thrill of the chase, member retention brings long-term stability. It's built on engagement, value, and connection, and it starts the day a member joins.
Navigate Your Next CEO Departure By:Joe Rominiecki
The departure of an association CEO doesn't need to feel like jumping off a cliff. With a solid succession plan and clear roles for the board, staff, and outgoing executive, an association can traverse the leadership transition with confidence and continuity.
Association Leaders in Asia-Pacific Collaborate By:Samantha Whitehorne
In April, the Asia Pacific Federation of Association Organizations held its first general meeting in Hong Kong. The group wants to advance the sector and provide a boost to the meetings and convention industry there.
Breaking Up With an Out-of-Sync Chapter By:Mark Athitakis
Sometimes you can fix a broken relationship with a "rogue" chapter, but other times you have to let it go. Here's how one association managed the transition--and eventually brought the group back into the fold.
CEO to CEO: Staying Relevant
Four association CEOs discuss how they stay up to date on new trends and keep their knowledge and expertise current.
3 Lessons: Success Stories
Guillermo Ortiz de Zarate, director, information systems, at the National Council of Architectural Registration Boards, says hire well, challenge your ideas, and don't postpone happiness.
Money & Business
How a Weekly Chat Paid Off By:Samantha Whitehorne
The Intellectual Property Owners Association launched a one-hour webinar series back in 2009 that has benefited its members and the organization’s bottom line. A look at the no-frills professional development opportunity.
Polish Up Your Conflict-of-Interest Policy By:Jonathan T. Howe
Do you have the right policy in place to manage conflicts-of-interest that may arise on your board and compromise good governance? If you need a refresher on what constitutes a conflict and what you need in your policy, read on.
Idea Bank: Haiku by Hashtag By:Alex Beall
The American Copy Editors Society increases its visibility through a Twitter-based contest that lets copy editors show off their love of grammar.
Maximize Mobile By:Michael Jones
The mobile revolution is creating opportunities for associations to serve their members anywhere, anytime, often via their own apps. What would make your app so valuable that it would earn a spot on your members' small screens?
Is Cloud Technology Right for You?
You’ve heard all about cloud technology, but what is it, really? Paul Lundy, president of software solutions provider Fonteva, explains how cloud and single-tenant software options differ and what associations should consider in deciding which solution fits their needs.
Growth Via Online Community By:Joe Rominiecki
The American Society of Plant Biologists aims to broaden its influence engaging any and all plant scientists in an online community--not just its own members.
Workforce Shifts Demand Membership Evolution By:Joe Rominiecki
As global forces change the way we work, associations must adapt to the evolving challenges that their members face. Here’s three tips for serving a changing industry.
Attendee Badges With Personality By:Samantha Whitehorne
Attendee badges can do much more than share names, titles, and organizations. In fact, they can spark engagement thanks to ribbons and ribbon walls.
Destination: San Antonio By:Samantha Whitehorne
Alamo City is a welcome retreat for attendees thanks to its recently renovated convention center, easy access to both the east and west coasts, and its miles of walkways that link venues with hotels, restaurants, and shopping.
Donor Loyalty: Get Givers to Graduate to Repeat Donations By:Kristin Clarke, CAE
DonorsChoose.org CEO Charles Best built a $35 million nonprofit on long-term loyalty. He shares three tips on how to create a direct connection between donor and recipient that builds the relationship and proves the impact of a gift.
How to Share Your Accomplishments
Career advice from Carol Vernon, certified executive coach, principal of Communication Matters, on how to bring attention to your successes without coming off as an over-promoter and bragger.
How I Got Here: Tammy Barnes
The lessons she learned as a salesperson at Sheetz has made Tammy Barnes the leader she is today. As the current director of operations for the state advocacy office at the American Psychological Association, she always uses past experience to better serve members.
How AMCs Can Help When It's Time to Go Global By:Christine Umbrell
If your association has begun to look past U.S. borders, you may soon be navigating unfamiliar business practices in drastically different economies. Fortunately, many association management companies have the experience to guide your association into unexplored territory.