Cover Story:Use Data to Build Member Engagement By:Melanie D.G. Kaplan Associations are good at collecting data, but they're less adept at analyzing it or knowing what to do with the gold mine of information they have. But that's changing. As technology becomes more affordable, organizations are harnessing "big data" to improve the ways they interact with members.
Keep a Lock on Your Data By:Mark Athitakis Every association faces data-security threats. The appropriate fix has as much to do with keeping staff smart as it does with keeping hackers at bay. The right tools and best practices can help prevent your data from landing in the wrong hands.
Try a Hackathon to Boost Innovation By:Katie Bascuas Could your next great idea come from a hackathon? Taking a note from the tech world, organizations are realizing the value in this intense, collaborative type of group problem solving.
The Power (and Dangers) of Giving in the Workplace By:Kristin Clarke "Workplace giving" is no longer about philanthropy, according to social scientist Adam Grant. Rather, it's about getting work done—your work, your organization's work—and done well. Learn how givers are powerful drivers of business success.
Successfully Plan and Hold a Meeting Abroad By:Compiled by Samantha Whitehorne Planning an overseas meeting presents the same challenges as planning a domestic one—and a whole lot more. Get an inside look at three recent global meetings held by U.S.-based associations to learn how they did it.
The A List
Ask the CEO: Entrepreneurs' Organization
Entrepreneurs' Organization CEO Bob Strade explains the passion of entrepreneurs, the challenge of global growth, and the many ways his association keeps up with member needs and demands.
Replacing a Rogue Chapter with a Virtual Presence By:Rob Stott When its L.A. affiliate fell off course, the Council of Better Business Bureaus was forced to shut the group down, but business had to continue for one of CBBB's largest regions. A virtual chapter helped them continue to serve businesses and consumers.
International Expansion Via a Tradeshow By:Katie Bascuas The International Carwash Association recently announced a new tradeshow in Amsterdam. The show is part of the association's attempt to reach more members and potential members globally.
3 Tips for Managing Organizational Change By:Susan Avery, CAE Associations can't stand still while the world changes around them. One association executive shares the three essential components to carrying out a major strategic change initiative.
3 Lessons: Exile Your Ego
Victor Leon, chief information officer at the American Society of Radiologic Technologists, says smart leaders understand one fundamental truth: Leadership isn't all about them. A focus on others leads to the best results.
Reporting Fraud on Form 990 By:Laura Kalick If your organization has been the victim of fraud by a trusted employee, volunteer, or vendor, you may need to report it to the Internal Revenue Service. Here's when and how to disclose a significant "diversion of assets" on your Form 990.
Choosing the Right Mobile App By:David Jaffe Do you want differentiated tools or one mega app? Find out which one, or more, of the eight types of mobile apps might be right for your association.
The Pros and Cons of Mobile Tracking By:Katie Bascuas Karim Guirguis, CIO at the American Bankruptcy Institute, discusses a new proximity-based technology and its possible benefits to associations. He also explains some of the downsides to this type of technology.
The Most Common Words in Membership Job Listings By:Joe Rominiecki An analysis of the text of 300-plus membership job listings from ASAE's CareerHQ.org in 2013 reveals the breadth of expertise and responsibility sought in membership professionals.
Meetings Memo: How One Meeting Said Goodbye to Paper By:Samantha Whitehorne The American Society for Surgery of the Hand went completely paperless for the first time at its October 2013 meeting. It was successful due to a well-thought-out plan that added an element of fun.
Books: The Strength of Givers By:Kristin Clarke Three books look at how givers in the workplace benefit the bottom line, the science and art of receiving feedback, and how to speed innovation and adaptability in your organization.
Learning: How to Find New Sources of Expertise By:Kristin Clarke Author Noreena Hertz says organizations have become far too accepting of what so-called "experts" have to say, which is no good for members or society or large. Learn how to tap new and often-undervalued expert sources.
Association Execs Take Their Tax Reform Concerns to the Hill By:Chris Vest, CAE Since House Committee on Ways and Means Chairman Rep. David Camp (R-MI) unveiled his plan for comprehensive tax reform, there has been little real progress. That hasn't stopped associations from voicing their opinions on the issue.