- Cover Story: Member Concierge: A Phone Call to Every New Member
By: Joe Rominiecki What does it take to make personal phone calls to 1,000 new members in a year? And is it worthwhile? Terry Fong at the California Dental Association can tell you, with a smile. [Titled "Calling All Members" in the print edition.]
- What's Next for Tradeshows?
By: Melanie D.G. Kaplan Is the tradeshow dying? A new ASAE report examines the future of tradeshows and identifies five scenarios for what they might look like in 2016. How will your association's event change? [Titled "Show Business" in the print edition.]
- A Path to Passionate Volunteers
By: Kristin Clarke For 75 years, the Appalachian Trail Conservancy has maintained 2,100 miles of footpath through mountain wilderness. A sustainable volunteer strategy carries the load. [Titled "Into the Wild" in the print edition.]
The A List
- Ask the CEO: National Asian Pacific American Bar Association
Tina Matsuoka, executive director, National Asian Pacific American Bar Association, answers questions from NAPABA member Michael Yim.
- An Organized Global Strategy
By: Mark Athitakis How RIMS made better sense of its international growth. [Titled "The World in Sync" in the print edition.]
- How Donations Drive a Message
By: Julie Shoop The Cook County Farm Bureau's annual food drive shows how helping those in need can also send a message about the value an organization brings to the community. [Titled "Field to Fork" in the print edition.]
- Comings and Goings*
A roundup of new hires and other personnel moves in the association industry.
- A Six-Way Advocacy Partnership
By: Mark Athitakis How a group of associations set aside their differences to support legislation. [Titled "Common Ground" in the print edition.]
- 3 Lessons: Change Management
Rachel Tristano has learned leadership on the fly.
- CEO to CEO: Open Access vs. Members Only
CEOs share guidelines that their organizations use to determine whether to keep content behind a member login or have it be open to the public.
Money & Business
- Legal Fallout From Federal Conference Cutbacks
By: Audra J. Heagney With scandals and sequestration leading to reduced meeting attendance by federal employees, associations need to keep an eye on their contracts and insurance coverage. [Titled "The Fed Effect" in the print edition.]
- What a Job Board Can Offer
A primer on virtual career centers, the place where jobs, learning, and professional development intersect. [Titled "Career Center 101" in the print edition.]
- Idea Bank: Pocket-Sized Plan
By: Rob Stott Your strategic plan doesn't have to weigh your members down.
- Data Nugget: Gassed Up, Going Nowhere
A look at which U.S. cities' drivers waste the most gas, based on fuel prices and time spent delayed in traffic.
- Associations USA: New Hampshire
Associations are everywhere. Here's a snapshot from the Granite State.
- Five Mobile Tech Trends to Watch
By: Scott Steinberg Don't miss out on these latest innovations to keep pace with your mobile-savvy members. [Titled "Tech to Watch" in the print edition.]
- Air Mail: Benefits of Cloud-Based Email
American Health Care Association CIO Paula Warren explains why AHCA moved its email to the cloud
- I Can't Live Without My … iPassword App
Consolidate all your passwords into one.
- Do Your Members Know What Your Benefits Are Worth?
By: Joe Rominiecki Money Talks: Here's how to remake your benefits brochure to show ROI in dollar values.
- How to Disarm a Disgruntled Member
By: Eric Duchinsky, CAE Three tips on keeping a disruptive member from running wild. [Titled "Disgruntled No More" in the print edition.]
- Best Benefit Ever: Reports to Share
The National Association of Elementary School Principals provides members with ready-made reports to send to parents to get them engaged in their children’s learning.
- A Virtual Meeting Success Story
By: Samantha Whitehorne One association's hybrid event adds value. [Titled "Virtual Success" in the print edition.]
- Destination: Little Rock
By: Samantha Whitehorne Arkansas' largest city mixes history with recently updated venues.
- Books: A Healthy Workplace
By: Kristin Clarke Want a happy and productive staff? Take these lessons from Marriott International's success.
- How to Deal With Office Bullies
By: Kristin Clarke Tap into martial arts to defend yourself in the workplace. [Titled "Office Bullies" in the print edition.]
- Is it Time to Leave Your Current Job?
Advice from Cheryl Palmer, professional resume writer and founder of Call to Career. [Titled "Time to Go?" in the print edition.]
- How I Got Here: Denise Froemming, CAE
Follow the career path of Denise Froemming, CAE, CFO and executive vice president of administration of the American Health Information Management Association
- Limit On Government Employee Attendees Dropped
By: Chris Vest An amendment that would have prevented government agencies from sending more than 25 employees to a conference was nixed.
- Snap Learning With Canada
By: Rob Stott In the Snap Learning Spot, Great Ideas attendees found fun with Canadian flair.
- There's Something for Everyone at Annual Meeting
Tips for navigating the 2013 ASAE Annual Meeting in Atlanta—for rookies and veterans alike.
- What's Your Response to Responsive Design?
By: Christine Umbrell Nine reasons why responsive design is a "must-have" for association websites in a world that's gone mobile
- Cloud Coverage: Pros and Cons of Outsourcing Your IT Infrastructure
By: Karla Taylor Wondering whether your AMS and other systems should stay in house or move up to the cloud? Here's what to consider. [Titled "Cloud Coverage" in the print edition.]