- Cover Story: Monetize Mobile
By: Beth Ziesenis Many associations are stepping into the mobile space with smartphone and tablet apps that members can use at conferences and to access useful content. But with the price tag to create an app starting at a few thousand dollars, associations are finding savings in new places and learning how to get a solid return on their investment.
- A High-Stakes Turnaround Strategy
By: Anna Caraveli How do you turn around an association in a precipitous state of decline? Consider the story of the Metals Service Center Institute, whose CEO relentlessly refocused the organization's strategy and operations on one goal: solving critical member problems
- When Your Meeting Gets Political
By: Jeff Waddle Even your best-laid plans can be thrown off course by unexpected currents of political or social controversy. When the waves start to rise, don't panic: You won't go under if you gather the facts, communicate clearly with members, and stay true to your organization's mission. (Titled "Riding a Wave of Controversy" in the print edition.)
- Gary Shapiro on Innovation
By: Interview by Mark Athitakis Innovation at associations won't happen when leaders aren't ambitious. Consumer Electronics Association CEO Gary Shapiro discusses how boards and executives can do better when they're more flexible, mission-focused, and just a little bit paranoid. (Titled "The Business Case for Thinking Big" in the print edition.)
- How a CEO Can Leave Gracefully
By: Leigh Wintz, FASAE, CAE More longtime association leaders are leaving their posts or thinking about doing so. One former CEO shares her insights about how to make sure a top executive's departure is as stress-free and respectful as possible. (Titled "Secrets of a Graceful Exit" in the print edition.)
- Keep Your Volunteers Covered
By: Jennifer J.Salopek The power of collaboration is in action every day at associations, as they gather and direct the work of legions of volunteers. But working with so many volunteers in a wide variety of roles leads to a unique set of risks. With solid risk-management methods and the right insurance coverage, you can make sure your association is ready should a volunteer problem arise.
- Dynamic Budgeting in Uncertain Times
By: Joanne Sammer A slow economic recovery coupled with a rapid pace of change makes budgeting a tricky endeavor. Several association financial professionals share how they’ve adapted their budgeting practices to increase flexibility and accommodate key stakeholders, financially savvy or not.
- What’s on Your Plate?
By: Linda C. Chandler While value and "bang for the buck" remain important, association food and beverage budgets are beginning to show signs of recovery. Chefs and conference venues in the West are ready to respond with menus that reflect current trends and tastes.
- State of Creativity
By: Jeff Waddle From state-of-the-art museums to lush gardens to historic missions, Florida has a wealth of options for meeting planners who want to showcase the Sunshine State’s abundant cultural offerings.
- Live Like a Member
By: Summer Mandell Jackie Kerin at the Assisted Living Federation of America spent a week living in an assisted-living facility to immerse herself in the work of ALFA's members.
- Tweeting for Dollars
By: Andrew S. Lang, FASAE An elusive example of an association that's making money through social media.
- Draw on Pictures to Sell Ideas
By: Kristin Clarke When word overload blocks your message, break through with simple sketches.
- A Survey Leads to a Membership Growth Strategy
By: Toyin Tofade By asking the right questions, the North Carolina Association of Pharmacists developed a strategy to re-engage current members, bring back those they had lost, and attract pharmacists who had never joined before. (Titled "A Survey Yields Seeds for Growth" in the print edition.)
- Does Your Board Need the Outsider Perspective?
By: Summer Mandell Consider whether the clearest view of your organization may come from outside your industry.
- More Conflict, Stronger Associations
By: Jennifer J. Salopek How disagreement and difference lead to better decision making.
- Is Your Proxy Policy Up to Date?
By: George Constantine Know what your bylaws say about proxy participation at membership meetings—before a contentious issue arises.
- Lobbying in Proportion
The percentage of revenue organizations spend on advocacy.
- The Favorites Game: Just Picture It
By: Kristin Clarke Author Dan Roam on his favorite artist, thing to doodle, and more.
- Hard Numbers: Meetings
A look at key data on association meetings.
- In Search of Creative Team Players
By: Patricia Aiken-O'Neill How one retired small-staff CEO found employees who wear many hats and jump in to help others at any time.
- CEO to CEO: Proudest Moment as an Association Executive and Reigning in an Off-Topic Meeting Discussion
CEO’s share their proudest moment as an association executive and give advice for reining in an off-topic meeting discussion.
- Get Inspired by Peter Sheahan at the 2012 Springtime Expo
By: Kristin Clarke This year's keynote speaker talks reinvention and building an "idea culture."
- Partner Corner: Tips to Avoid Employee Theft
By: Michelle Evans A primer on protecting your association.
- Smart Moves
A roundup of new hires and personnel announcements in the association industry.
- Avoid Job-Search Paralysis
By: Daniel Martinage, CAE Tips to prevent losing your sizzle when looking for a new job.
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