• Cover Story: How Your Association Can Be More Human and Less Machine
    By: Jamie Notter Many years ago organizations forgot that they were made of human beings and started to act like machines. To thrive in the future, associations need to reverse that trend and start to build systems based on what makes us human. (Titled "We Are Not Machines" in the print edition.)
  • A Turnaround Through "Blue Ocean" Innovation
    By: Douglas R. Kelly The Industrial Research Institute started the innovation journey with open minds and thorough research. That path led to a turnaround when it uncovered and filled member needs that weren’t being met by anyone else in the marketplace. (Titled "Heading for the Open Sea" in the print edition.)
  • Association Legal Experts on Form 990, UBIT, Intellectual Property, and More
    By: Facilitated by Andrew S. Lang What motivates the IRS to audit an association? When do you need to be concerned about staff use of social media? When are you vulnerable to UBIT tax? A group of top association legal experts speak candidly on these issues and more. (Titled "What's Next in Association Law" in the print edition.)
  • Does Your Association Have the Right Insurance Coverage?
    By: Jacqui Cook Natural disasters and bad weather can disrupt the largest revenue generators an association has, and board mismanagement can lead to a lawsuit. Learn what insurance coverage will give your organization the most protection. (Titled "Are You Covered?" in the print edition.)
  • Take Mentoring to the Next Level
    By: Nancy Mann Jackson Your younger members are looking for knowledge to advance their careers, and your older members have plenty of it to share. Hear how associations are connecting these two groups to build successful mentoring programs.
  • Associations Now Interactive Extra: Membership Matters
    The fourth installment of Associations Now's new series of interactive digital extras focuses on membership.


  • The Single Rule That Changed My Association
    By: David J. Martin, CAE It's all about the database. At the Society of Critical Care Medicine, a policy of centralizing all member data in one system has improved customer service and opened a multitude of new opportunities. Making the one-database rule work took education, tools, and a will to enforce from the top.
  • Host a Memorable Lobby Day
    By: Summer Mandell The Air Conditioning, Heating, and Refrigeration Institute hosted a reception with a tasty attraction for congressional staffers.
  • Current and Future Trends in E-Learning
    Stats from the latest benchmarking study of technology-enabled learning. (Titled "E-Learning, Today and Tomorrow" in the print edition.)
  • Keep Committees in Check to Curb Legal Exposure
    By: Donald A. Balasa Five tips to protect your association from liability for committee actions.
  • A Crossfunctional Path to a New Membership Structure
    By: Julia Bailey How one association's education, marketing, membership, and IT staff worked together to meet members' changing needs.
  • Bilingual Council Broadens Member Engagement
    By: Joe Rominiecki The Santa Fe Home Builders Association bolsters community by bridging the language divide. (Titled "Two Languages, One Council" in the print edition.)
  • Grassroots Efforts That Work
    Hill staffers tell which legislative outreach methods get noticed.
  • The Favorites Game: Shaking Up the Idea Process
    By: Kristin Clarke Author Peter Sheahan on his favorite idea strategy, brainstorming music, and more.
  • Conflict-of-Interest Policies, by Association Staff Size
    How many associations have a written conflict-of-interest policy? (Titled "Full Disclosure" in the print edition.)
  • Conflict Better Handled in Committees than Boards
    By: Joe Rominiecki New research suggests that conflict can be better managed when it's channeled away from boards and toward committees. (Titled "The Right Place for Conflict" in the print edition.)
  • When Is Work Compensable?
    It's not always clear whether you need to compensate your nonexempt employees in certain situations. Here are some instructive examples and how they're treated under the Fair Labor Standards Act. (Titled "Compensable-Time Quandaries" in the print edition.)
Small scale
  • Leaders Need Time to Think
    By: Tamara Lucas Copeland How one small-staff executive learned to be a better manager by taking time away from the office to read and brainstorm.
Community now
  • CEO to CEO: Questions from Job Applicants and Strategic Planning
    Best questions from job applicants and how to ensure board and staff collaborate during strategic planning.
  • Career Success Stories
    Annual Meeting & Expo attendees describe some of their best career moments.
  • Partner Corner: Coverage for Natural Disasters
    By: Michelle Evans Make sure you have the right insurance in the event of a natural disaster.
  • How to Be Strategic About Hiring
    By: Summer Mandell Even with reports of a stagnant national unemployment rate, some DC-area associations are ready to hire again. But job seekers have new expectations, and association hiring managers need smart ways to attract DC's top talent. Find out how to hone your hiring strategy.