• Cover Story: The Association as a Planned Community
    By: Rick Mockler Looking for new ways to build membership, improve communication, and create dynamic events? Take some cues from the best residential communities, where opportunities for connection are literally built in.
  • A Global Certification Solution
    By: Douglas R. Kelly In November 2009, 14 actuarial associations from 12 countries came together in Hyderabad, India, to create an international certification program. But the groundwork began long before then. Take an inside look at the process of collaboration and compromise that created a high-quality certification program with global reach.
  • Change Champions at Beta Theta Pi
    By: Tom Purinton, David Schmidt, Charlie Warner, Martin Haskell, Jud Horras, and Doug Eadie One hundred seventy years of tradition is a big weight to carry during a governance change effort. Rather than bow to the pressure, the leaders of Beta Theta Pi recruited volunteer champions to lead the charge for change. Here’s how they did it, as well as advice on how your association can capitalize on its own change champions.
  • How Your Association Can Help in Disaster Relief
    By: Lauren Kelley In times of crisis or disaster, your members have a unique skill set to contribute to relief efforts. Is your association prepared to coordinate that response? Learn from four associations that are ready to mobilize their members at a moment's notice. (Titled "Ready to Help" in the print edition.)
  • CFOs Share Outlook for 2011
    By: Interviews by Lisa Junker, CAE New regulations, ongoing economic pressures, changing membership models: There's a lot going on in association finance. We talked to eight association finance leaders—CFOs, directors of finance and administration, and more—about the trends they're seeing and the challenges they’re anticipating in the months to come.
  • Intergenerational Miscommunication
    By: Thomas S.D. Getchius That old saw about being "divided by a common language" sometimes seems as applicable across an office hallway as it does across the Atlantic. In this month's Associations Now case study, a Boomer boss and a Gen Y employee struggle to understand one another. (Titled "Lost in Translation" in the print edition.)
  • Weathering Unexpected Work Interruptions
    By: Summer Faust While last winter's snowpocalypse was a rare event in Washington, DC, there are many other potential obstacles to getting to the office: a security threat, a protest, even a water-main break. Organizations that lived through snowmageddon received a true test of their business-continuity plans and found out if their procedures could handle more than just a snow day.


  • No Place for Bullies
    By: Shawn E. Boynes, CAE Bullying doesn't just happen in schools. An association professional shares his story of being bullied by a manager and urges organizations to know the signs of workplace bullying.
Small scale
  • Grieving the Loss of Half of My Staff
    By: Jenifer Grady, CAE How one association executive went from mourning the resignation of her only staff member to celebrating the hiring of a new employee.
Community now