• Cover Story: The Association as a Planned Community
    By: Rick Mockler Looking for new ways to build membership, improve communication, and create dynamic events? Take some cues from the best residential communities, where opportunities for connection are literally built in.
  • A Global Certification Solution
    By: Douglas R. Kelly In November 2009, 14 actuarial associations from 12 countries came together in Hyderabad, India, to create an international certification program. But the groundwork began long before then. Take an inside look at the process of collaboration and compromise that created a high-quality certification program with global reach.
  • Change Champions at Beta Theta Pi
    By: Tom Purinton, David Schmidt, Charlie Warner, Martin Haskell, Jud Horras, and Doug Eadie One hundred seventy years of tradition is a big weight to carry during a governance change effort. Rather than bow to the pressure, the leaders of Beta Theta Pi recruited volunteer champions to lead the charge for change. Here’s how they did it, as well as advice on how your association can capitalize on its own change champions.
  • How Your Association Can Help in Disaster Relief
    By: Lauren Kelley In times of crisis or disaster, your members have a unique skill set to contribute to relief efforts. Is your association prepared to coordinate that response? Learn from four associations that are ready to mobilize their members at a moment's notice. (Titled "Ready to Help" in the print edition.)
  • CFOs Share Outlook for 2011
    By: Interviews by Lisa Junker, CAE New regulations, ongoing economic pressures, changing membership models: There's a lot going on in association finance. We talked to eight association finance leaders—CFOs, directors of finance and administration, and more—about the trends they're seeing and the challenges they’re anticipating in the months to come.
  • Intergenerational Miscommunication
    By: Thomas S.D. Getchius That old saw about being "divided by a common language" sometimes seems as applicable across an office hallway as it does across the Atlantic. In this month's Associations Now case study, a Boomer boss and a Gen Y employee struggle to understand one another. (Titled "Lost in Translation" in the print edition.)
  • Weathering Unexpected Work Interruptions
    By: Summer Faust While last winter's snowpocalypse was a rare event in Washington, DC, there are many other potential obstacles to getting to the office: a security threat, a protest, even a water-main break. Organizations that lived through snowmageddon received a true test of their business-continuity plans and found out if their procedures could handle more than just a snow day.


  • No Place for Bullies
    By: Shawn E. Boynes, CAE Bullying doesn't just happen in schools. An association professional shares his story of being bullied by a manager and urges organizations to know the signs of workplace bullying.
  • Buddy Up Your Members at Meetings
    Pair your international attendees with locals to welcome guests at your next event.
  • New Membership Structure Brings Surprises
    By: Mark Athitakis Optimist International's electronic offerings meet potential members halfway.
  • Three Membership Numbers to Watch
    By: Erik Schonher Keep an eye on these metrics to gauge your association's health.
  • Finding Revenue in Unmet Needs
    By: Andrew S. Lang Counties were willing to pay for data. Their association found a way to provide it.
  • Why Aren't My Advocates Advocating?
    By: Christopher D. Glen Three problems that can prevent your grassroots network from activating and how to fix them.
  • Advocacy Alerts That Activate
    By: Christopher D. Glen Christopher D. Glen argues that associations' advocacy alerts can get volunteers moving—or stop them in their tracks, if the information they need to act is unclear or missing altogether.
  • Lessons From A Virtual Board Meeting
    By: Interview by Michelle Boucher How the National Association of Social Workers took its 300-person delegate assembly online.
  • Four Myths About CEO Blogs
    By: Jennifer J. Salopek CEOs who engage with their stakeholders through blogs explain why it works for them.
  • Managing to Strengths in Small-Staff Associations
    By: Anne Collier A "coach approach" can increase a small staff’s capacity and efficiency.
  • Young Staff Seek More Contact With Execs
    By: Thomas Getchius, Lauren Fernandez, Daniel Pace, Carrie Drake, and Samantha Alvis Gen Y association professionals want to connect with senior staff but aren’t always able to.
  • Make Meetings More Profitable
    Try these tips to make sure you aren't leaving money on the table at your next event.
  • The Favorites Game: Charlene Li Opens Up
    By: Kristen Clarke The bestselling author and social-media expert shares her favorite app, guilty pleasure, and more.
  • Eight Elements of Effective Board Motions
    By: Murray Sagsveen, CAE Streamline your board's decision-making process by providing the right background material.
Small scale
  • Grieving the Loss of Half of My Staff
    By: Jenifer Grady, CAE How one association executive went from mourning the resignation of her only staff member to celebrating the hiring of a new employee.
Community now
  • CEO to CEO: Working With Career Coaches, Volunteer Engagement
    Your colleagues share valuable lessons learned from career coaches and their thoughts on encouraging volunteer engagement.
  • Hugh MacLeod Lightbox Gallery IFrame
    Hugh MacLeod, artist, creates jarring, thought-provoking images and social commentary with his "agitprop" style.
  • Great Ideas for 2011
    Speakers from the 2011 Great Ideas IGNITE sessions share great ideas they're trying this year.
  • Resume Makeover
    A young professional gets tips on how to improve his resume.
  • Expansion and Opportunity, Right Around the Globe
    By: Interview by Rob Stott A 2006 ASAE Study Mission participant talks about her experience in China and what you can get out of attending this year's Study Mission there.
  • Partner Corner: Bridging the Retirement Gap
    By: Kim McVicker Help your employees save enough for retirement.