The Do's and Don'ts of Member Onboarding

The Do's and Don'ts of Member Onboarding

Content collage November 5, 2018 By: Scott Oser

Your membership can’t grow if you don’t nail the onboarding process. Here are six strategies to make members feel welcomed.

Research has shown, time and time again, that member-based organizations with high retention rates often excel at growing their member numbers as well. After all, if you were to lose a large percentage of your current members, you would be forced to spend a lot of time, energy, and money bringing in new members, and we all know that the cost to bring in a new member is significantly higher than the cost to retain a current one. ...