6 Leadership Lessons for the Unexpected CEO

6 Leadership Lessons for the Unexpected CEO

businesswoman presenting to her colleagues July 25, 2016 By: Deb Callahan, CAE

What happens when you suddenly find yourself heading your organization after a personnel shuffle? Here’s what one association executive—facing an unsettled staff, an isolated board, and plenty of internal challenges—learned from her unforeseen rise to the top.

The call came at 10 a.m. on June 30, 2015: The National Fenestration Rating Council’s chief executive officer was out, and I was being asked to step up as acting CEO. ...