9 Steps to Creating a Compliance and Dispute Resolution Policy

9 Steps to Creating a Compliance and Dispute Resolution Policy

Governance May 12, 2014 By: Steve Wellmeier

In many associations, particularly trade groups, members are both colleagues and competitors. Disputes among members, including claims that a member violated association bylaws or ethics rules, can lead to damaging internal conflict. Ensure a fair, consistent process for resolving these issues by creating a formal compliance and dispute resolution policy.

An inherent challenge for many associations is establishing a practical policy that deals with disputes between members or alleged violations of the organization's bylaws or ethics code. Without an agreed-upon policy, members can waste time at meetings discussing such problems and pointing fingers. If an allegation or dispute is serious enough, factions can form and feelings can fester, potentially undermining the association and its mission. ...