Parting Ways: When It's Time to Cut Ties with a Client

Parting Ways: When It's Time to Cut Ties with a Client

Leadership By: Mark Bennett, CAE

Most of the time, an association management company aims for growth and adding more clients. But what if a client association and AMC are just not a good fit? Here are a few ways to know if it's time to say goodbye.

At an association management company, the transition of client associations is expected as part of the business. Associations may become new clients or leave your AMC for a myriad of reasons. But when do you need to be the initiator to end the relationship?...