AMC Client Onboarding: The First 100 Days

AMC Client Onboarding: The First 100 Days

By: Christine Umbrell

When a new client association is added to a management firm's portfolio, a smooth transition during the first 100 days is key.

Once an association management company partners with a new client, the initial onboarding period, during which the AMC prepares for the milestone transition day and then officially assumes the role of managing an association, is critical. ...