The Best Consultants are Great Detectives

The Best Consultants are Great Detectives

By: Elissa Matulis Myers, CAE

Before a consultant can solve a client's problem, he or she has to know what the problem really is, not just what the client thinks or says it is. Here's advice from several association consultants on how to get to the roots of a problem facing an association client.

What role does a consultant play in helping an association define the work to be done? ...