Rebuild Trust in Your Volunteer Leadership Program

Rebuild Trust in Your Volunteer Leadership Program

By: Tina Myers

At the Society for Marketing Professional Services, relations between chapter leaders and national staff had soured. The first step in getting its volunteer leadership program back on track was rebuilding trust with the volunteers. Here's how SMPS did it.

At the core and heart of our organizations are volunteers who are eager to serve and excel at the task of managing and growing their chapters. Right? ...