The Gap Between IT and HR: Why Onboarding New Staff Is So Important

By: Kathleen Simpson

When it comes to engaging new staff and assessing how they can best contribute to an organization's mission, the onboarding process is vital. One area that is often overlooked when initiating new hires, however, is the role that IT can play in their new jobs—a significant exclusion that could leave new employees frustrated and discouraged.

One of the most important keys to successfully engaging new staff is the onboarding process. This is a valuable opportunity to start a conversation that will lead to more meaningful contributions by the new employees and enable them to be successful in their new roles. This includes orienting new hires about the scope and capabilities of an organization's IT department. ...