How I Got Here: Kristin Witters

One association professional’s journey from hostess to manager of member service.

Kristin Witters, Manager, Member Services, National Association of College and University Business Officers, Washington, DC

Kristin Witters' career began almost 18 years ago when she worked as a hostess at a 1950s-themed diner. As the current manager of member services for the National Association of College and University Business Officers, she says every job—even one that required her to wear a poodle skirt—has left her with at least one takeaway. Two that have stayed with her: "Preschoolers can teach you a lot about patience and the impact you have on a daily basis" and "A great supervisor can have almost the same impact on you as a great teacher."

A Working History


1995–1996: Hostess at 1950s- themed diner

1996–2000: Resident assistant while in college

2000–2002: Graduate assistant during grad school (residence life and student organizations)

2002–2004: Student-development coordinator at for-profit institution

2004–2005: Preschool teacher

2005–2008: Membership associate at the American Council on Education

2008–Present: Manager of member services at the National Association of College and University Business Officers