Certificate Program in Association Management: Systems of Volunteer Excellence

Certificate Program in Association Management: Systems of Volunteer Excellence

Event Information


Jan 18, 2023 - Jan 18, 2023


11:30 AM - 4:00 PM



United States

CAE Credits:


Member Price:


NonMember Price:



Associations have the unique ability to enhance the personal and professional lives of individuals in virtually every business sector and industry. Because associations are indispensable within the industry, profession, and society, it's vitally important for those working in the profession to have an understanding of their nature and history.

Specifically designed for those who are new to the profession or have less than five years of experience in the field, Systems of Volunteer Excellence addresses the basics of volunteer management, specifically as it pertains to membership organizations.

You’ll leave this course with a better understanding of volunteer management and how doing it successfully can ensure a healthy and vibrant organization. Take with you concrete ideas on how to recruit, reward, and retain the volunteers you want and need.


  • Module One: Volunteer Structures and Management
  • Module Two: Volunteer Recruitment and Recognition
  • Module Three: Excellence at the Board Level

Leave with a better understanding of the unique nature of associations, how they are organized, how the leadership and management functions work, the value of members, key principles for working with volunteers, and how your role contributes to the overall success of the organization.

Earn the Certificate in Association Management!
This program is part of ASAE's Association Management Week, a series of programs designed to build a strong understanding in the core functions of association management. You can select any combination of programs:


To apply a more systematic approach to improve the success of your organization, consider taking all five courses to receive the Certificate in Association Management, awarded by ASAE University. Each course includes individual and group learning applications, and satisfactory completion of the five courses achieves the certificate. Sign up here for all five courses.


  • Speakers

    • author image

      Peggy M. Hoffman, FASAE, CAE

      Peggy Hoffman is co-founder, president, and association manager of Mariner Management, which provides association management services to chapter and affiliate associations. Today, Mariner serves as the home to three organizations and also works with national organizations seeking to strengthen their components and volunteer management programs. Peggy held positions in membership, marketing, and communications for several different associations before starting Mariner. She has a B.A. in communications from the American University and is a graduate of the association management curriculum of the Institute for Organization Management at Notre Dame.

  • Policies

    • Event Cancellation or Postponement ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergency, inclement weather or other 'acts of God'. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.

      Consent to Use of Photographic Images Registration and attendance at, or participation in, ASAE meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by ASAE and other third parties, including but not limited the host CVB.