Wednesday, September 22, 2021
6:00 – 8:00 p.m.
Opening Reception Hosted by Fairmont Palliser
Executive Chef Eraj Jayawickreme is pleased to welcome ASAE to the Oak Room for an array of locally inspired, hand-crafted, culinary wonders. You will enjoy Canadian flavors with grace, intelligence and a lightness of touch.
“Respect the things you eat, and the people you feed.”
Thursday, September 23, 2021
8:00 – 9:00 a.m.
9:00 – 9:45 a.m.
Conversation and Collaboration
9:45 – 11:00 a.m.
Deep Dive and Discussion: 2021 Edelman Trust Barometer on Competence and Ethics
Faced with breakneck technological advances and political turbulence, people are now questioning whether society’s long-standing institutions—business, government, NGOs and media—can effectively lead us in the years ahead. Surveying more than 34,000 respondents in 28 markets, the 21st annual edition of the Edelman Trust Barometer uncovers society's expectations for the future and explores what leaders should do to address people's concerns to prepare for the next wave of innovation..
Lisa Ross will dive into the Trust Barometer’s full report and help this audience understand the importance of trust and how these results will shift the ways in which we think in a variety of institutions.
11:00 – 11:30 a.m.
11:30 a.m. – 12:45 p.m.
Deep Dive and Discussion: Trusted Relationships, Remarkable Performance
It can be easy to forget that trust-based relationships form the foundation for high achievement as an organization. But the best teams and organizations are the ones in which the people work together to confront external threats. And by extension, the most successful leaders and organizations, regardless of industry, foster cooperation with a clearly articulated sense of purpose. Through stories, research and basic science, Heath Slawner will explain the three major shifts that will help foster a thriving culture and create conditions for teams to be successful – where everyone can be at their best and where more people are inspired by the work they do.
12:45 – 1:45 p.m.
1:45 – 3:00 p.m.
Panel Presentation & Discussion: Case Studies in Trust, Distrust and Rebuilding Trust
Gaining and maintaining trust between association executives, their elected boards, volunteers and members, should never be taken for granted. We all know instances where issues of trust have been front and center - where the association’s staff has lost the trust of the board, the officers have lost the trust of the board, and/or the board has lost the trust of the membership. This panel presentation and group discussion will examine real case studies where these boundaries have been tested, and the ways in which association leadership has worked to steer the parties involved toward a positive resolution.
3:00 – 3:30 p.m.
3:30 – 4:45 p.m.
Deep Dive and Discussion: Building a Culture of Trust
The past year has presented us with leadership challenges never seen before. We’ve experienced unprecedented disruption to our economic, relationship and cultural stability requiring association leadership to develop new competencies. From collaborating to reinvent strategy to making sound ethical decisions, your words and deeds will become the touchstone of your association leadership. In this presentation, Jill Birch will explore a framework of seven stepping-stones—including fostering connective and collective intelligence, re-appreciating context, and enhancing cultural confidence, among others—to help you empower a culture of trust.
6:00 – 8:00 p.m.
Reception Hosted by Meetings & Conventions Calgary
The Meetings + Conventions Team at Tourism Calgary welcomes you to Teatro Ristorante in Calgary’s landmark Dominion Bank Building, circa 1911. For 25 years, Teatro has been a mainstay of Calgary’s extensive dining scene, serving Contemporary Mediterranean Cuisine, grounded in Italian tradition. Join us to meet our Calgary partners, and enjoy a unique Calgary food experience, with a tribute to our growing micro-brewery landscape.
Friday, September 24, 2021
8:00 – 9:00 a.m.
9:00 – 10:30 a.m.
Day Two Welcome and Recap
Deep Dive and Discussion: Trust in the Age of Misinformation
Popular culture is filled with myths, pseudoscientific noise and dangerous conspiracy theories. In this fun and provocative presentation, Professor Caulfield will tackle some of the most pernicious falsehoods and explore the cultural forces driving the rise and spread of misinformation – such as in the context of the COVID “infodemic”. Why, for example, has there been an erosion in the trust people have in many of our science-based institutions? Why does celebrity culture have such a significant impact? This trend has resulted in a rejection of expertise, the effects of which are far reaching and affects those of us charged with leading associations. Most importantly, we will focus on what can we do – at both the individual and community levels – to cut through the noise and build (or rebuild) trust where it may be broken.
10:30 – 11:00 a.m.
11:00 a.m. – 12:15 p.m.
Deep Dive and Discussion: The Future of Trust
In a climate where data is harvested through games and memes, where fake news spreads like wildfire, and where deep fakes are increasingly common, what is the future of trust? How do changing notions of privacy play into this, and what do people need to know to prepare? Moreover, how do businesses and organizations need to adapt to make sure their products and services resonate in this new landscape of declining trust? In this curiosity-piquing keynote, Kate O’Neill provides crucial context as she surveys emerging technology and cultural trends and demonstrates how the technologies we use impact the future of human experience as a whole. O’Neill makes the case for the importance of meaning and meaningful experiences as guiding principles within innovation and business strategy.
12:15 – 1:15 p.m.
1:15 – 2:45 p.m.
The Role of Associations in Today’s Civil Discourse: An Executive Leadership Forum Town Hall
ASAE, through the Power of A, is committed to promoting civil discourse that embraces the varied perspectives people from different backgrounds and cultures bring to problem-solving. The fundamental purpose of associations is to allow different voices to be heard, to accept that there are many ways of resolving a problem, and ultimately, to make our industries, our professions and our society stronger. In order to unlock new solutions, we must first set the “table stakes” of how these discussions and debates should be conducted – with transparency, integrity and civility – and we must be inclusive of and open to voices besides our own to realize the practical benefits and power of working together. This concluding session will engage participants in a discussion of the role and responsibility of association leadership in giving voice to diverse opinions while promoting respect and rewarding those who seek common ground rather than divisiveness.
2:45 – 3:00 p.m. – Concluding Remarks