Communication Strategies and Conflict Resolution Online Course Collection

Communication Strategies and Conflict Resolution Online Course Collection

Event Information


Jan 21, 2021 - Feb 11, 2021



United States

CAE Credits:


Event Status
Sold Out


CAE Credits: Registrants will earn a maximum of 10 CAE credits.

As a professional, you want to meet every challenge with poise and skill. Working well with others, preparing presentations, thinking strategically, and writing with clarity are all important capabilities that you need to apply regularly to be successful. This online course collection will help you hone those skills, so you can perform more effectively.

The following courses are included in this collection:

  • The Art and Science of Communication
  • Using Communication Strategies to Bridge Cultural Divides
  • Building Rapport With Your Boss
  • Choosing the Right Interpersonal Communication Method to Make Your Point
  • Clarity and Conciseness in Business Writing
  • Difficult People: Can't Change Them, So Change Yourself
  • Difficult People: Strategies to Keep Everyone Working Together
  • Difficult People: Why They Act That Way and How to Deal With Them
  • Ensuring Successful Presentation Delivery
  • Making an Impact with Non-Verbal Communication
  • How Culture Impacts Communication
  • Communicating Effectively with Customers
  • Writing Effective Emails and Instant Messages
  • Effective Team Communication
  • Handling Team Conflict
  • Facing and Resolving Conflict in the Workplace
  • Do We Have a Failure to Communicate?
  • Trust Building Through Effective Communication

Course outline is subject to change as needed.

Online course collections give you the flexibility to work through a curated group of courses on the go, at whatever time and place works for you. You’ll have three weeks to complete the coursework. Features include:

Discussion board: Carry on peer-to-peer discussions online during the weeks of your program. Discussions are captured and threaded for later review, so you can post or respond at your convenience.

Free library access: During your program, browse the full library of more than 300 ASAE Learning Online courses and complete as many as you wish.

Forty-eight hours before the start date, attendees will receive an introductory email with login information and a suggested timeline.

Registration for this collection will close January 15, 2021 at 12:00 p.m. ET.


  • Policies

    • Our Guarantee
        Our goal is to provide truly exceptional offerings and service, and we won't be happy until you are. If any programs, products, or services of ASAE do not fulfill our promise, we will make the situation right.


      Cancellation, Refund & Substitution Policy


      Online Course Collections: ASAE will fully refund program registrations fees in full with notifications submitted to ASAE Registration via e-mail at [email protected] All registration cancellations and refund requests must be made in writing by 5 business days before the program. Requests made in writing less than 5 business days prior to the first day of the conference starting will receive a refund of registration fees minus a $50 administrative fee. Refunds cannot be approved for no-shows. Substitutions are gladly accepted at any time. Badge sharing, splitting, and reprints are strictly prohibited.


      Event Cancellation or Postponement  ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergency, inclement weather or other 'acts of God'. If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.


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