Troubleshooting Governance Issues Online Seminar Series

Troubleshooting Governance Issues Online Seminar Series

Event Information


Apr 14, 2020 - Apr 17, 2020



United States

CAE Credits:




Member Price:


NonMember Price:



CAE Credits: Registrants will earn a maximum of 4 CAE credits.

An association board—and by extension its individual members—is responsible for shaping an organization’s character, advancing its mission, and steering it toward a sustainable future by adopting sound, ethical, and legal governance and financial management policies. Along the way, a variety of governance issues will arise, and boards must be prepared to handle them. Therefore, it is critical that board members have a strong understanding of their roles and responsibilities. In this series, explore key issues that may affect board performance and learn how to address them.

This online seminar series consists of four 60-minute live online sessions that feature facilitated audio content and conversations. Before the first session, registrants will receive login information and links to test their computer and become acquainted with the platform. Participants will have access to recorded sessions, reference materials, and more for up to 30 days following the program.

Registration for this online seminar series will close Monday, April 13, 2020, at 12:00 p.m. ET.

Register here for the full series, or register for one or more individual sessions:

Session 1: Dealing With Problematic Board Members

Session 2: Determining Board Member Competencies and Identifying Gaps

Session 3: Characteristics of a Strategic Board Agenda

Session 4: Board Succession Planning

  • Agenda

    • Tuesday, April 14, 2020
      2:00 – 3:00 p.m.

      Dealing With Problematic Board Members

      Board members who bully and talk over everyone, are completely unengaged, want to micromanage the CEO, or don’t handle private information confidentially are more common than we’d like to admit. But recognizing the problem is only the first step: Your board has an ethical and legal obligation to intervene. Ideally, your organization’s bylaws include a code of conduct. But what if yours don’t? And if they do, are you prepared to take action? Even after a board member has been relieved of their duties, the crisis is not over, as you’ll need to focus on building morale and positivity. Learn concrete strategies to deal with problematic board members and ensure your organization is protected from harm and remains focused on its mission.

      Wednesday, April 15, 2020
      2:00 – 3:00 p.m.

      Determining Board Member Competencies and Identifying Gaps

      Your board members presumably have been chosen because they contribute a variety of experiences and skills to keep your organization moving forward. Board member diversity is critical for the board to act cohesively and make sound decisions, but diversity can also make it difficult to understand board member competencies and to identify knowledge gaps. According to ASAE research, core board member competencies fall into five categories: group skills, interpersonal skills, personal leadership skills, technical skills, and personal attributes. Learn more about these important competencies, and discover how to assess your board members and identify specific competency gaps on your board.

      Thursday, April 16, 2020
      2:00 – 3:00 p.m.

      Characteristics of a Strategic Board Agenda

      A board’s in-person meeting time is precious. Far too frequently, valuable time is lost at board meetings when directors discuss items that would be better handled through email or over the phone. A consent agenda minimizes wasted time by allowing board members to approve motions in groups and in advance. Other tactics and tools can also help board members use their time wisely, including pre-meeting preparation and meaningful dashboards. In this seminar, learn more about how strategic board agendas can lead to high-performing boards.

      Friday, April 17, 2020
      2:00 – 3:00 p.m.

      Board Succession Planning

      Some associations have sophisticated processes in place for board succession, which help to ensure both continuity and sustainability. Unfortunately, many associations still apply haphazard approaches to board succession planning, like relying almost entirely on consultants or only inviting friends and family to join the board. Your board is responsible for directing your organization’s long-term success, so it’s critical to consider its composition carefully and include diverse perspectives, backgrounds, skills, and experience. Learn about effective board succession-planning best practices, including recruitment, selection, and nomination of board members.

  • Policies

    • Our Guarantee

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      Cancellation, Refund & Substitution Policy

      Submit all requests to ASAE Registration via email at [email protected] All registration cancellations and refund requests must be made in writing by April 7, 2020, to receive a full refund, less a $75 administrative fee. Refunds cannot be approved for requests received after this date, to include no-shows. Substitutions are gladly accepted at any time. Badge sharing, splitting, and reprints are strictly prohibited.

      Event Cancellation or Postponement

      ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergency, inclement weather or other 'acts of God.' If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.

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