Sep 24, 2019 - Sep 27, 2019
CAE Credits: Registrants will earn a maximum of 4 CAE credits.
Dramatic demographic and technological changes are producing shifts in member behavior and driving membership models to evolve. Today, many successful associations are moving from a one-size-fits-all approach to varied membership options and more individualized engagement opportunities.
This online seminar series will offer insights into the future of association membership. Register today to:
- examine some “tried and true” retention and engagement practices that may be driving members away
- explore ways to keep members engaged in online communities
- learn how and when to use internal collaboration tools to grow membership
- discover how to use metrics to measure member engagement
This online seminar series consists of four 60-minute live online sessions that feature facilitated audio content and conversations. Before the first session, registrants will receive login information and links to test their computer and become acquainted with the platform. Participants will have access to recorded sessions, reference materials, and more for up to 30 days following the program.
Registration for this online seminar series will close Monday, September 23, 2019, at 12:00 p.m. ET.
Register here for the full series, or register for one or more individual sessions:
Tuesday, September 24, 2019
2:00 – 3:00 p.m.
10 Surefire Ways to Lose Members
Have you ever thought that some of your association’s retention and engagement problems may be self-inflicted? In this interactive session, take a humorous look at the other side of membership retention and examine 10 common association practices that may be alienating the very members you are working so hard to engage. You’ll explore how your association’s “tried and true” messaging, processes, or attitudes may actually be driving members away.
Wednesday, September 25, 2019
2:00 – 3:00 p.m.
Cultivate a Vibrant Online Community
There was a time when “community” meant only the people in your neighborhood. Today, online communities connect like-minded individuals from all over the world and enable them to interact at any time and from any place. When new members join your community, what are you doing to keep them engaged, and how are you motivating them to contribute? In this session, you’ll gain the tools you need to cultivate a dynamic online community.
Thursday, September 26, 2019
2:00 – 3:00 p.m.
Harness Internal Collaboration for Growth
New technologies are providing employees, leaders, and volunteers with a variety of ways to communicate and work collaboratively. Organizations are also increasingly breaking down cubicle walls and moving employees into collaborative workspaces. But even with these actions, many organizations still fail to promote efficient, effective cooperation. Explore how and when collaboration can grow your organization’s membership, and learn about steps to take to identify, implement, and maintain internal collaboration.
Friday, September 27, 2019
2:00 – 3:00 p.m.
Engagement Metrics in Action
Highly engaged members are more likely to participate in activities, refer colleagues for membership, and renew their membership for years to come. But many organizations struggle to develop engagement metrics, and even when they do, they often produce data with few actionable insights. In this session, you’ll learn how to develop appropriate engagement metrics and apply them effectively.
Our goal is to provide truly exceptional offerings and service, and we won't be happy until you are. If any programs, products or services of ASAE do not fulfill our promise, we will make the situation right.
Cancellation, Refund & Substitution Policy
Submit all requests to ASAE Registration via email at [email protected] All registration cancellations and refund requests must be made in writing by September 17, 2019 to receive a full refund, less a $75 administrative fee. Refunds cannot be approved for requests received after this date, to include no-shows. Substitutions are gladly accepted at any time. Badge sharing, splitting, and reprints are strictly prohibited.
Event Cancellation or Postponement
ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergency, inclement weather or other 'acts of God.' If there is an event cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.
Consent to Use of Photographic Images
Registration and attendance at, or participation in, ASAE meetings and other activities constitutes an agreement by the registrant to the use and distribution of the registrant or attendees' image or voice in photographs, videotapes, electronic reproductions and audiotapes of such events and activities by ASAE and other third parties, including but not limited the venue, the host city and the host CVB.