Volunteer Management Online Course Collection

Volunteer Management Online Course Collection

Product Information


On-demand collection with multiple contributors.


Online Tool

  • Volunteer Management
  • Member Engagement
  • Association Industry
  • Applied
Member Price:


Nonmember Price:



Volunteers are at the heart of the work associations do and the value they provide to the professions or industries they represent. Volunteers give their time, energy, and knowledge to advance both their organization’s mission and their own career. The challenge is to manage this workforce effectively to ensure success for both the organization and the volunteer. This online course collection curated by Peggy Hoffman, FASAE, CAE, president of Mariner Management and Marketing LLC will help you create stronger relationships with volunteers and build your volunteer management knowledge and skills. Courses cover the key attributes of an effective volunteer management system and explore how to maximize the volunteer experience while supporting the organization’s needs.

CAE Credits: 5.79

Time to Complete: About 5.5 Hours

The following courses are included in this collection:

  • Volunteering in Today’s Association
  • What is a Mutually Beneficial Volunteer System?
  • Future of Volunteering in Associations
  • Key Ingredients for Effective Volunteer Systems
  • Volunteer Job Design
  • Creating a Volunteer Pathway
  • Volunteer Staffing: Building a Diverse, Inclusive Pool
  • Understanding Unconscious Bias
  • Volunteer Recruitment: How We Tell Our Story
  • Training Volunteers for Success
  • Recognition, Rewards & Assessment Basics
  • Developing Strong Staff-Volunteer Relationships
  • Art & Science of Volunteer Management
  • Tough Conversations with Volunteers
  • Addressing Risk and Legal Issues
  • Micro Volunteering and Skills-Based Volunteering

Online course collections give you the flexibility to work through a curated group of courses on the go, at whatever time and place works for you.


Our Guarantee

Our goal is to provide truly exceptional offerings and service, and we won't be happy until you are. If any programs, products, or services of ASAE do not fulfill our promise, we will make the situation right.

Digital Accessibility

The learning platoform is comaptible with screen readers. All individual courses have available captions and transcripts. If you have requests for additional reasonable accomodations, please email accessibility@asaecenter.org.

Cancellation, Refund, & Substitution Policy

ASAE will fully refund program registration fees in full with notifications submitted to ASAE Registration via e-mail at ASAEservice@asaecenter.org. All registration cancellations and refund requests must be made in writing by 15 business days after purchase. Requests made in writing more than 15 business days after purchase will receive a refund of registration fees minus a $50 administrative fee. Refunds cannot be approved for no-shows or for registrants who complete more than 50% of the Online Course Collection. Log-in sharing and splitting are strictly prohibited.

Event Cancellation or Postponement

ASAE reserves exclusive right to modify, postpone/reschedule or cancel programs for any reason, including but not limited to emergencies or other 'acts of God'. If there is a program cancellation, every attempt will be made to reschedule, and registration fees will be applied to the rescheduled event date. Any travel, lodging, or incidental expenses incurred related to a cancelled event cannot be refunded under any circumstances. If a cancelled event cannot be rescheduled, ASAE will determine an equitable basis for the refund of a portion or all of the registration fees, after due consideration of circumstances and expenditures.

Code of Conduct

The registrant agrees to abide by ASAE’s Virtual Meeting Code of Conduct .