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Captures with crystal clarity the primary impediments to successful interactions, and provides specific methods for neutralizing them. I have seen firsthand the behaviors Francie describes. She puts at our fingertips the solutions for neutralizing our relationship challenges. Her comprehensive grasp of how to optimize interactions with each style is crucial for anyone to succeed. In our business, deals are often made or not made based on one's interpersonal acumen. In this book, Francie treats "the soft stuff" with the respect it deserves. Her work provides a welcome and important contribution to our profession. In our business, relationships are too important to use a hit-or-miss approach. rancie helps us accelerate interactive success. We're observably better at optimizing workplace and stakeholder relationships as a result of Francie's counsel! Francie's book clarifies and simplifies how to adapt effectively, paving the way for even greater success. Who wouldn't want that? Without peer in her tough treatment of the provocative actions of others. I dare you to have Francie facilitate your next retreat. Her approach is so effective that even the most combative relationships among your staff will be neutralized. You don't have to be intuitive - but you do have to be effective with others to succeed. Use what's in this book. Study it. After all, you're either going to learn it here, or you'll learn it the hard way. This is the stuff of which cathartic board and staff retreats are made. The author's knowledge of complex workplace interactions is apparent throughout. Priceless wisdom on every page! Educates on how to stop sabotaging your own results! I'm giving a copy to everyone I care about. A pithy, inside view of behaviors that no one else is willing to be so up-front about. Fluency with what Francie teaches here should be a requirement for all managers! This is definatly a how to book!!! The reading was easy and enjoyable. Pick one up for you and your associates. Great for the work place. Makes an enormous contributions to easing everyday stress. Fundamentally, it's easier, less stressful, and more fun to be successful with others. This book provides the formulas that actually WORK!!  
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