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Frequently Asked Questions about ASAE

Q. What does ASAE do for the association community?
We provide a wide variety of knowledge resources, learning experiences, and other tools and resources to help members of the association community grow and maximize their performance. We also serve as the voice of the association profession and advocate on its behalf.

Some of our best known offerings and initiatives include Associations Now magazineAnnual Meeting & Exposition, the Springtime expo, the Certified Association Executive (CAE) designation, the Journal of Association LeadershipCareer HQ, and the Association Knowledge Center.


Q. Who do you serve?
We serve the association community as a whole. Our membership is a diverse mix of association CEOs and  professional staff (focusing on membership, meetings, education, expositions, publications, communications, marketing, technology, finance and administration, advocacy, component relations, and every other area of association management), as well as industry partners and consultants.


Q. How many members does ASAE have and who are they?
ASAE represents more than 21,000 association executives and industry partners representing 10,000 organizations. Our members manage leading trade associations, individual membership societies and voluntary organizations across the United States and in nearly 50 countries around the world. ASAE also represents suppliers of products and services to the association community. Of our total membership, approximately:

  • 48 percent are association CEO members.
  • 35 percent are association staff professional members.
  • 17 percent are association industry partner members.


Q. Why belong to ASAE?
We are the largest, and the only international organization serving the association community.
This, coupled with our commitment to excellence, means that we offer the greatest variety of tools and resources for our members. Our international scope uniquely qualifies us to offer broad networking opportunities and be the advocacy voice of associations to the federal government.


Q. What does ASAE stand for?
ASAE stands for American Society of Association Executives.


Q. How do I get to your headquarters building or to the conference center?
You’ll find directions to ASAE's offices and conference centers by following the link.  The page also contains travel and hotel information.


Q. How big is ASAE?
It depends on what you mean by “big.”  We have more than 22,000 members, a staff of 140+, and an annual operating budget of approximately $33 million.


Q. I have a question about one of your offerings.  Who do I contact?
Call our member services department at either 888-950-2723 or 202-371-0940 (in Washington, DC) and one of our helpful representatives will be able to either answer your question or refer you to the right person.  You can also try our help page for a host of helpful links.


Q. I need to talk with someone about a specific project or challenge I am working on related to an area of association management.  Who do I contact?
If you are a member, call or e-mail our Knowledge Center at 202-326-9559 or knowledgecenter@asaecenter.org. The knowledge center is staffed with highly skilled research librarians able to provide resources or make referrals to ensure your question is answered.  We frequently receive feedback that this service alone is worth the price of membership.


Q. How do I become a writer for one of your publications or a speaker at one of your programs?
If you would like to be considered as a possible writer for Associations Now, the Journal of Association Leadership, or one of our section e-newsletters, or a content leader at one of our learning programs, simply click on the appropriate link and follow the directions.


Q. What is ASAE's privacy policy?
We understand privacy is important to our members and strictly adhere to our written privacy policy.  Follow the link to read the full policy.


Q. Does ASAE &really offer a full money back guarantee?
You bet. Our guarantee states that: “Our goal is to provide truly exceptional offerings and service, and we won’t be happy until you are. If any programs, products, or services of ASAE does not fulfill our promise, we will make the situation right or refund your money.”


Q. I have a comment or concern that I want to share and don’t know who to contact.
If you would like to contact a specific individual, our online staff directory includes titles and photos of staff members. If you have a question for a specific department, try the contact us feature. We would love to hear from you.


 

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American Society of Association Executives™ (ASAE), 1575 I St. NW, Washington, DC 20005
P. 888.950.2723, F. 202.371.8315 or P. 202.371.0940 (in Washington, DC)
© Copyright 2011 ASAE. All rights reserved.

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